1. Introduction

FarnmSkrins ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website at farnmskrins.com (the "Website"), use our services, or otherwise interact with us.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Information

Personal Information is information that identifies you as an individual. We may collect the following types of Personal Information:

  • Contact Information: Name, email address, postal address, phone number
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, billing address, payment history (note: payment information is processed by our secure third-party payment processors)
  • Communications: Information you provide when you contact us, including customer service inquiries and feedback
  • Project Information: Details about your furniture projects, preferences, and requirements

2.2 Non-Personal Information

We also collect information that does not directly identify you, including:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Information: Pages visited, time spent on pages, links clicked, browsing patterns
  • Location Information: General geographic location (e.g., country or city) based on your IP address

3. How We Collect Information

We collect information through various methods:

  • Direct Interactions: Information you provide when filling out forms, creating an account, subscribing to our newsletter, requesting a quote, or contacting us
  • Automated Technologies: Information collected automatically through cookies, web beacons, and similar technologies
  • Third Parties: Information we receive from third-party service providers, business partners, and other sources

4. How We Use Your Information

We use your information for various purposes, including:

  • Providing and managing our services
  • Processing and fulfilling your orders and requests
  • Communicating with you about your orders, inquiries, and account
  • Sending you marketing communications (with your consent)
  • Improving our Website and services
  • Analyzing usage patterns and trends
  • Personalizing your experience
  • Protecting our legal rights and preventing fraud
  • Complying with legal obligations

5. Sharing Your Information

We may share your information with the following categories of recipients:

  • Service Providers: Companies that provide services on our behalf, such as payment processing, website hosting, email delivery, and customer service
  • Business Partners: Trusted third parties who help us provide our services, such as suppliers and contractors
  • Legal Authorities: Government authorities, law enforcement agencies, courts, or other third parties when required by law or to protect our rights
  • Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in our marketing emails
  • Contacting us directly with your request

7. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Website
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Website
  • Functionality Cookies: Enable our Website to remember choices you make and provide enhanced features
  • Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed to deliver more relevant advertisements

Cookie Management

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is being sent. However, disabling cookies may affect your ability to use certain features of our Website.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

10. Children's Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws different from those in your country. When we transfer your personal information internationally, we take steps to ensure that it receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. The date at the top of this Privacy Policy indicates when it was last updated.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

FarnmSkrins
607 Griffiths Neck
Shawville, PO6 4FH
United Kingdom

Email: privacy@farnmskrins.com
Phone: +442164654286